Difficulties in communicating with others can lead to problems and misunderstandings. Getting your message understood, dealing with people of a different generation, and effectively airing viewpoints can present challenges for many of us. Times change, fashions change and attitudes change from year to year and from generation to generation, sometimes making it difficult to bridge gaps. When four generations live and work together, it is critical to maintain good communications and understanding among all family members. As well, in this world of anti-agriculture, it is also imperative to know how to persuade and convince others of an idea or the value of an idea. The ability to talk effectively is a skill that people can learn.
To address a few aspects of communication, Bovine Connection organizers have invited Robin Thorstenson, Bismarck State College program manager and trainer, to present two different talks during the Friday, Dec. 2 session of the Bovine Connection. Thorstenson will give a talk on the power of persuasion at 10 a.m. and then will speak again at 2:15 p.m. Friday afternoon to discuss generational issues. Both presentations will be held at the MSU EARC and Extension Center facility on North Central Avenue, in the meeting room.
Persuasion means influencing others and this skill can be learned. “Persuasion is a science, not an art,” says Thorstenson. “To influence others to take action or to agree to your request doesn’t require a glib tongue. It requires understanding why others behave the way they do. I will present the science behind effective persuasion and will share ten subtle and not so subtle ways to persuade others to take action, to comply with a policy, or to say ‘yes’ to your request.”
At her afternoon session on generational issues, Thorstenson will again present valuable information that can help a multigenerational business work together more effectively and harmoniously.
“I will help people discover how they can work side by side with four generations while drawing from a rich mixture of skills and experience,” says Thorstenson. “Participants will gain an understanding of what defines a generation and will examine how different generations view teamwork, rewards, authority and job change.”
Thorstenson, a trainer and facilitator for the division of continuing education at Bismarck State College for the past six years, has experience working in nonprofit, government, and in healthcare in a variety of roles ranging from recruiter to nonprofit director. Thorstenson is certified to deliver courses within the learning systems of Development Dimension International. She also facilitates mentoring program training. She combines practical applications with the latest trends to create a positive learning experience.
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